About LevelUp MSP

The team that keeps you out of the headlines.

We are a Bay Area firm that protects law firms, manufacturers, and wealth management firms from the technology problems they cannot see coming, and builds the framework so those problems stop coming back.

Our story

It started with a bet on doing the work right.

Jimmy Tran is a certified network and systems engineer with more than 20 years of experience building and managing IT infrastructure. He founded JT Solutions in 2012, starting out of his home garage. Guided by his technical knowledge and a philosophy of excellent customer service, the company grew rapidly.

Over the years it evolved, transformed by the very technology it serves, into a versatile, comprehensive IT provider. Today LevelUp MSP is a leading Bay Area IT solutions provider, and Jimmy and the team work from their well-equipped office in San Jose.

“We evolve as technology evolves, and I'm constantly seeking new and better tools and solutions to help our clients. We really want to be part of your team, not just another vendor you hear from every so often. Please give me a call anytime during regular business hours and I'll be happy to discuss your business needs and explain why LevelUp MSP is your best choice for managing your IT infrastructure.”Jimmy Tran, Founder
  • Founded 2012 in San Jose, serving the Bay Area
  • 20+ years of hands-on IT experience, led by founder Jimmy Tran
  • 4.9 stars across 40 Google reviews
  • Active in EO, the Entrepreneurs' Organization, in local and global leadership
Why we do this

To make technology planned and aligned with how businesses grow, so it stops being the thing that limits them.

What we stand on

Three values, no exceptions.

Love What You Do

The people protecting your business actually care about the craft. It shows in the work and in how it feels to work with us.

Level Up

We are never finished improving the tools, the process, and ourselves. Standing still is how exposure creeps back in.

Own It or Step Aside

We take responsibility for outcomes. No finger-pointing, no hiding behind a ticket number. We own the result.

4.9
40 Google reviews
14 yrs
Protecting Bay Area firms
50+
Businesses secured
0
Breaches on our watch*
*Material breach or ransomware incident.
What our clients say

From reactive and costly to proactive and calm.

After trying a few IT services, we settled on Level Up about 15 years ago, and Jimmy and his team have become an integral part of our operation. From A to Z, they manage our IT, communications, and hardware and software infrastructure with a complete sense of ownership. Our infrastructure uptime and our backup success rate are both 100%, new technology is deployed within 24 to 48 hours, and the team responds promptly whenever we need them. I highly recommend Level Up.

Mukesh J. · Client

Before Level Up, our IT ran in a reactive mode with costly downtime and expensive repairs. Jimmy's program put us in a proactive mode that finds and fixes problems before they impact our business. That's where we want to be.

Matthew S. · Client

They are professional, responsive, and attentive to our unique needs. In recent years they have identified my future IT needs before those needs were even apparent to my team.

Ryan S. · Client
No cost to start

Find out what you can't see.

Tell us what's going on and we'll get right back to you. We start by finding where your business is actually exposed, before someone else does.

Or call us directly at (408) 320-0450